[ARCHIVED] Quercus is not letting me access my students' essays in Speedgrader.

[philippa_sheppa]

The circle just goes round and round. Is anyone else having trouble with Quercus right now?

[Robbie_Grant · Accepted solution]

 @philippa_sheppa 

Welcome to the Canvas Community!!!

It took me a bit of searching to understand what "Quercus" is but now that I know that it is how Canvas is branded at your school (What is the difference between Canvas and Quercus? | Quercus | Support from FASE's Education Technol... ) I can try to help you.

Is this happening with every assignment submission in the SpeedGrader or just specific ones? 

Is this happening in multiple browsers?

You may need to open a ticket with Support from Help > Report a Problem.

Robbie