[ARCHIVED] Students can't open a link to a file that is uploaded into my class.

[terdelac1]

Why can't students open a link to file I have in my canvas files. It says "access denied- your instructor has been notified of a problem with this link" I also am not sure how or if I was notified.

[heather_stockfo · Accepted solution]

Hi Tammie,

There are several things this could be:

1. The page isn't published (or you have open/close dates)

2. If you are pointing them to your 'Canvas files', you may not have provided permission to them within your Files.

3. The link is tied to a previous course

Hope your issue can be solved with one of these!

: )   Heather