After an outage on September 1, the Instructure Community is now fully available, including guides, release notes, forums, and groups. If some styling still looks unusual, clear your cache and cookies.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.
[ARCHIVED] Unable to view preview of PDF files in Canvas?
On my Mac laptop I can view previews no problem and I am using the Google Chrome browser. However, when I doing my assignments on my desktop PC also Google Chrome and I logged into Canvas I am unable to see the previews at all and it is just a blank gray screen.
Hi! Is Chrome updated on your PC? I am able to see my previews without any issues. Some larger files may take a few seconds to render, but they do appear.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.