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Hi @rruiz79 
I'm just checking to see if I understand. Did you use the recording tool in the Rich Content Editor?
If so this guide will support you with that How do I record a video using the Rich Content Editor as a student?
Remember that the video can't be too long. 15 minutes is the maximum length, even that might be pushing it.
If you think you have saved the video on your device then this might help https://community.canvaslms.com/docs/DOC-10663-421254353
I hope these options help.
Sing out if you need more support.
Hi @rruiz79
I'm just checking to see if I understand. Did you use the recording tool in the Rich Content Editor?
If so this guide will support you with that How do I record a video using the Rich Content Editor as a student?
Remember that the video can't be too long. 15 minutes is the maximum length, even that might be pushing it.
If you think you have saved the video on your device then this might help https://community.canvaslms.com/docs/DOC-10663-421254353
I hope these options help.
Sing out if you need more support.
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