Canvas and Mastery are experiencing issues due to an ongoing AWS incident. Follow the status at AWS Health Dashboard and Instructure Status Page
Hey Laura,
There are a myriad of errors that can occur here, ranging from a bad internet connection to an authentication problem. Without more information, it's impossible to say. If you can attach a screenshot or recording of what exactly the student is seeing, that might be helpful.
Below another response regarding this student submission error. Thank you
Re: Submission issue
Inbox
x
Bodie, Michelle
1:54 PM (3 minutes ago)
to me
She is using safari. Before she would just keep trying to send it and it worked. Now its not working at all. She just keeps getting the error. So shes air dropping things to her personal ipod, then emailing it me, and I'm emailing it to the teacher.
Joseph,
Do you have any information for me regarding this submission error. I've attached what the student sees and some further info. from the student's parent. Please advise, thank you.
To interact with Panda Bot, our automated chatbot, you need to sign up or log in:
Sign inTo interact with Panda Bot, our automated chatbot, you need to sign up or log in:
Sign in
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.