[ARCHIVED] What is wrong with my canvas?
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02-15-2020
05:55 PM
Lately my canvas has not been working on my macbook laptop. This has never been a problem before, when I open up canvas the home page and all other pages stay blank. When i click on my courses i am able to go to my classes homepage, but once i click on my assignments it go back to being blank and I'm unable to work on my assignments.
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02-15-2020
06:07 PM
Hi @fermindb6216 Welcome to the canvas Community.
I'm suspecting this is a browser issue.
Here are some ideas for you to try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
- There may be some other reasons that you cannot access your courses in Canvas...some of which are outlined here: Why can't I access my Course as a student?
Sing out if you need a hand.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.