[ARCHIVED] Why is Canvas not loading on Chrome

[tbaker1]

Canvas.instructure.com fails to load while using Chrome and sometimes Firefox, IE and Edge.  Is there a reason for this?

[bneporadny · Accepted solution]

Hi William,

I just tried to going to canvas.instructure.com and did not have an issue with it loading. 

A few things to consider and try.

1. Ensure your chrome browser is up to date.  Canvas only supports the last 2 releases of any browser. Chrome is currently on v.70
2. Clear your browsers cache
3. Try using incognito mode in the browser.

[bneporadny · Accepted solution]

Hi William,

I just tried to going to canvas.instructure.com and did not have an issue with it loading. 

A few things to consider and try.

1. Ensure your chrome browser is up to date.  Canvas only supports the last 2 releases of any browser. Chrome is currently on v.70
2. Clear your browsers cache
3. Try using incognito mode in the browser.

[Stef_retired · Accepted solution]

 @tbaker1 ‌,  @bneporadny ‌ has given you great suggestions. It's also worthwhile to check the Canvas Status page when you experience page load issues, especially if it's occurring across multiple browsers.

[KrushnaBelokar]

Hello can you help me with this, I  trying to draw canvas using html5 canvas tag but its not working in any browser in my laptop. Now it's getting very frustrating, please help me out. Suggestions will be appreciated. Thank you.