[ARCHIVED] canvas not working on cmputer

[tking599]

my canvas on my computer is not working.

[djackson · Accepted solution]

Hi,  @tylerking ‌,

Thank you for posting your question.  I am sorry to read that you are having troubles viewing some of the content in your course.  Unfortunately, this might be a bit hard to troubleshoot here in the Community because we don't have access to your school's Canvas environment or your course(s).  One thing to make sure of, though, is that you are using a supported web browser.  Generally speaking, Mozilla Firefox or Google Chrome are going to be your best options...making sure that the browser is up-to-date as well.  You can read more about this at What are the browser and computer requirements for Canvas?.  If you are already using one of these browsers, you might consider trying the other one to see if things are better or the same.  You can also reach out to your instructor or Canvas Support by following the information in this Guide: How do I get help with Canvas as a student?  I hope these resources will help.

Best,

Danielle