[ARCHIVED] hello, i was wondering why my canvas page doesn't load at all

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jazminvargas95
Community Novice

it works on my app but when i want to use it on my laptop nothing loads. I am able to log in just fine but once i want to click on my course it never loads, everything is just blank.

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pmartinez
Instructure Alumni
Instructure Alumni

Hello  @jazminvargas95  and welcome to the Canvas Community! Thanks for reaching out and your question. It looks like this could be a browser issue. Check your device compatibility and that you are using an up-to-date browser: 

What are the browser and computer requirements for Canvas? 

If the above doesn't seem to work, try reaching out to Canvas Support to see if they can provide some additional support for you:

How do I get help with Canvas as a student? 

https://community.canvaslms.com/docs/DOC-12877-how-do-i-get-help-with-canvas-as-an-instructor 

Hope this helps. Thanks!

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