[ARCHIVED] question

[eecooper]

I was able to access my course through canvas yesterday, but today it's unavailable. Can you help?

[valentinesking · Accepted solution]

Howdy Beth,

Sorry to hear about this; thanks for letting us know. Canvas is indeed fully operational. You may want also try these troubleshooting steps:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

Hope that helps!

Sky V.