[ARCHIVED] "No Preview Available"

[GSpray]

When I go to grade an assignment on SpeedGrader, I get a screen that says "No Preview Available."  I know the students have turned the assignment in, but I am unable to see it, grade it, or comment on it.  This hasn't happened on all assignments, just a few.  I think it's the late assignments it won't let me see.

[Achiguamo · Accepted solution]

I had the same problem but it is not showing me any of those options. What should I do? 

[screenshot deleted by Community Team to protect student information]

[Steven_S]

You should still be able to download the submission and open it outside of canvas. In the sppedgrader's the right-side column you will see "submission to view," the date it was submitted, "submitted files," and finally a link to any file the student uploaded.  Click that link to download a copy.

[GSpray]

Hi.  Thanks for the reply.  However, the right-side column with the features you mentioned does not exist.  Is there another place I might find them?

[Steven_S]

I think it might be easier to explain with an illustration.  Does this help?

[Achiguamo · Accepted solution]

I had the same problem but it is not showing me any of those options. What should I do? 

[screenshot deleted by Community Team to protect student information]

[mvanmatre]

I have found that if you are using an LTI, like Labster, you will not see a submission anywhere in Canvas, because no final product is ever truly uploaded to your instance. But some apps have a teacher dashboard, and I would assume that the completed assignments live there; hence, you'd go there for the review.

Hope this helps,

Matthew

[Steven_S · Accepted solution]

You should take this picture down right away, and edit it to remove the student's name. 

If you do not see anything at all about a submission, I would double check the options you give students for turning something in.  If you allow file uploads, it may be necessary to specify a list of allowed file types. For writing assignments I use .rtf,.txt,.doc,.docx,.pdf

Beyond that, you should contact canvas support, to see what (if anything) the student submitted.

[vmkpete]

I have the same problem, but it is only with Google doc assignments. In order to grade those, I have to go to the assignment and click on the "submitted" link. If I click on speedgrader, I get the "no preview available." 

 

 

[Coolsplo1t]

samea

[aweinheimer]

Has anyone found a solution to this problem?

[heath_brown]

My teachers are experiencing the same thing and downloading defeats the purpose of speedgrader. It's been 60 days since the original post and no Canvas team member has answered. 

[Steven_S]

For the Google drive issue this issue should be resolved by March 3rd: https://community.canvaslms.com/t5/Deploys/Canvas-Deploy-Notes-2021-03-03/ta-p/446094?emcs_t=S2h8ZW1... 

[LeighRysko]

May 2, and I don't see an answer to this question. I have been able to view previews of LTI Google assignments before, but now I see no option to click on or download anything.

[DavidPolansky]

@LeighRysko 

It's not a great solution, but I just discovered you can see their submissions by doing the following:

1. Go to the assignment page (where you see the instructions and the button to edit settings).
2. There will either be a window that shows all of the students and their submission statuses (if you did not choose "open in a new tab") or a button that leads to a tab with the same information (if you did choose "open in a new tab").
3. Clicking on any of the students in the list will open up their assignment in a Google Classroom assignment grading format.
4. Below I have two screenshots showing what each type will look like.

[pnewtonII]

When I use Google LTI 1.3 assignments it then asks me as I attach the assignment how I wanted to grade it. either through Google or CANVAS.

The default has always been CANVAS speedgrader but somehow somewhere it changed and now it's google.

This means I will not get a preview in speedgrader.