[ARCHIVED] there is nothing on my dashboard
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01-27-2020
03:20 AM
I have logged into Canvas today and there is nothing on my dashboard
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01-27-2020
04:31 AM
Hi @sxa1191 Welcome to the Canvas Community.
I'm wondering if this is a browser issue. If so here are some tips to deal with that.
Here are some ideas for you to try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
- There may be some other reasons that you cannot access your courses in Canvas...some of which are outlined here: Why can't I access my Course as a student?
Sing out if you need a hand.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.