[ARCHIVED] why is my canvas not letting me open my assignments.
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01-21-2020
11:51 PM
when i got to my canvas, my assignments are popping up but they are not letting open them, as well as the materials i need to purchase, and my dashboard has nothing popping up.
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01-22-2020
12:54 AM
Hi @daniel_morales5 Welcome to the Canvas Community.
Perhaps it is your browser.
Here are some ideas for you to try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
- There may be some other reasons that you cannot access your courses in Canvas...some of which are outlined here: Why can't I access my Course as a student?
If you have tried these then let us know how you got on, if it didn't help then we can support you further.
Sing out if you need a hand.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.