[ARCHIVED] why is my computer showing most screens on Canvas as blank?

[nnoyes7742]

I am using this computer for the first time it is a Peppermint Lenovo. I need tot get to my DBQ for my geography class, and I also need to see the requrements for my 1st control paragraph for NHD. It isn't showing my inbox either.

[Chris_Hofer · Accepted solution]

Hello,  @nnoyes7742  Welcome to the Canvas Community! Here are some troubleshooting steps you can try:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support?‌ Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.