Canvas is not working on apple laptops.

[drjennin]

When I sign on it the course boxes on the dashboard are gray and it flashes. I can not check any of my assignments or really anything. 

[ddunlap3]

Its working with google chrome.

[Chris_Hofer]

Hello  @drjennin  Welcome to the Canvas Community.  Thanks for posting your question.  Have you tried a different web browser?  Specifically, have you tried accessing Canvas using either Google Chrome or Mozilla Firefox?  If you're already using one of these browsers, try the other one.  Here is a Guide that describes the compatible/supported browsers in more detail.  Which browsers does Canvas support?‌  Please report back once you have tried another browser to see if has helped...thanks Destiny.

[drjennin]

Ive tried both and doesnt work 

[Chris_Hofer · Accepted solution]

Hi  @drjennin ...

Thanks for your quick reply.  That's a bummer!  I would recommend that you reach out to the folks at the Canvas Help Desk so that they can help troubleshoot this with you.  Here are a couple Guides for you:

How do I get help with Canvas as a student?‌

How do I get help with Canvas as an instructor?‌

Please report back after you talk with Tech Support so we know how this was resolved...thanks!