Canvas looks distorted and not working correctly

[roberto_delaros]

I logged in to Canvas and it looks distorted.  Is it getting updated? and if it is approximately when will it be available again? 

[pmartinez · Accepted solution]

Hello  @roberto_delaros  and welcome to the Canvas Community! Thanks for reaching out and your question. It looks like this could be a browser issue. Check your device compatibility and that you are using an up-to-date browser:

What are the browser and computer requirements for Canvas? 

If the above doesn't seem to work, try reaching out to Canvas Support to see if they can provide some additional support for you:

How do I get help with Canvas as a student? 

https://community.canvaslms.com/docs/DOC-12877-how-do-i-get-help-with-canvas-as-an-instructor 

Hope this helps. Thanks!

[James · Accepted solution]

You might also check out https://community.canvaslms.com/people/stuart.ryan 

[pmartinez · Accepted solution]

Hello  @roberto_delaros  and welcome to the Canvas Community! Thanks for reaching out and your question. It looks like this could be a browser issue. Check your device compatibility and that you are using an up-to-date browser:

What are the browser and computer requirements for Canvas? 

If the above doesn't seem to work, try reaching out to Canvas Support to see if they can provide some additional support for you:

How do I get help with Canvas as a student? 

https://community.canvaslms.com/docs/DOC-12877-how-do-i-get-help-with-canvas-as-an-instructor 

Hope this helps. Thanks!

[James · Accepted solution]

You might also check out https://community.canvaslms.com/people/stuart.ryan 

[tulio · Accepted solution]

We had some occurrences like this, but it was related to the Kaspersky Antivirus on user's computer.