@mk63006 , greetings! I'm sorry to hear that you're having this issue. There are a number of things that might be going on with this and the easiest way to troubleshoot it is to (1) try a different Internet browser - Chrome or Firefox, (2) if possible try a different computer or your phone, (3) contact your Instructor, (4) contact Canvas Support, Help link in Canvas --> Report a Problem.
I hope one of these suggestions helps/works! Kona
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