I can't see my homework at the modules
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09-04-2019
01:01 AM
When I want to look at my homework on canvas and then modules, I only get a white screen. So now I can't look at my macbook what my homework is. Can you help?
look at the added image.
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09-04-2019
06:15 AM
Hello, @babette_vandors and Welcome to the Canvas Community! Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser, and if you're using IE11, you should automatically be redirected to a page providing additional instructions.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.