I cannot see any of my courses
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09-22-2019
02:13 PM
I am able to log in to canvas but for some reason it does not display any of my courses anymore, I am still registered in my classes, and I have tried several browsers. This has been happening for the past several weeks; however, I am able to log in without a problem through my phone and other computers.
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09-22-2019
02:56 PM
Hi @ohernandez20 Welcome to the Canvas Community.
I am wondering if your browser needs updating. here's a link for how to update your browser.
It comforts me to know you can access Canvas on other devices which means that your enrollment is fine.
Here are a couple more guides to help you if updating doesn't solve your challenge:
- Check your device compatibility: What are the basic computer specifications for Canvas?
Check your browser compatibility: Which browsers does Canvas support? - Note that *Internet Explorer 11 is not a supported browser.*
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? , but your school’s support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance. - This might also be handy Computer Readiness Test: OEI Online Readiness Tutorials
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