Move Zoom meeting from one course to another

[pohmann001]

Hello all!  My question deals with the Zoom app in Canvas.

I accidentally created a Zoom meeting from the incorrect Canvas course.  I would now like to move it to the other course, but I cannot "import" the meeting because of the error message:

This meeting is already associated with another course and can not be imported into this course (2251).

Is there any way that I can dis-associate the meeting from my other course, so I can import it here?

Note: I would rather not delete the meeting, because I don't want to break the link for my students.

[pohmann001]

Hello all!

I had a realization today: I didn't actually create the meeting in the wrong course.  It turns out that, no matter which of my 2 courses I use to add the Zoom meeting, it always places the meeting (and its recordings, etc.) under the Zoom tab for the first course.

[og]

I have essentially the same question as Peter:  If I create a Zoom meeting in one course, is it possible to import it to another course? (I'm effectively trying to create a joint meeting with the two courses.)

[hubbarji]

Same question here!

[zzhang]

One of my instructors has the same problem.

[mattgorney]

We discovered that similar cases for us were actually people who were in the pilot groups, or early adopters, where the actual url of canvas was the original instructure one and not the one that most schools make when they go into production. Zoom might see these users differently.  If that is your issue then redirect people who may be logging in the "old way" to the new domain. Maybe that will help you if you encounter the 2251 error.

[zzhang]

Right, the problem is caused by the institution using alternate domain. So instead of accessing CanvasLMS at https://mySchool.instructure.com, our college adopts (and pays for) an alternate domain, which is https://canvas.mySchool.edu. Zoom LTI Pro doesn't seem to handle the situation well. Here is what's puzzling: this problem has happened to one instructor, although at least 50 other instructors have scheduled Zoom meetings from inside their Canvas courses without issues.

[jshifflett1]

peterohmann I had this same issue yesterday and did some testing in my sandbox courses. I deleted the Zoom meetings from the incorrect course. Then, I immediately logged in to our institution's Zoom instance and recovered the deleted meetings at https://[domain].zoom.us/meeting/trashcan/list. Deleting meetings dissociates them from the Canvas course, but recovering them seems to allow you to import the same meeting ID into the other (correct) course.

zoom in canvas‌ 

[jmaggie]

Thank you Jim! At my institution we have a vanity URL for our mobile apps and realized that meetings scheduled in the mobile app (where the URL is like m.canvas.institution.edu/courses/id) did not show up in the browser (where the URL is like institution.instructure.com/courses/id) and vice versa. We are testing right now setting server_domain attribute to our institution.instructure.com domain to fix this and it seems to work really well. However, that leave all meetings scheduled in the mobile apps (using the m.canvas.institution.edu URL) "orphaned." I tried what Jim said where I deleted the meeting (I did it right in the web interface for Zoom) and then recovered it immediately, and the I was able to import it to the course with no error.

[mirlao]

Hi Maggie,

I'm trying to use  setting server_domain attrib and then configuration for Canvas calendar, but i get an error.  Did you make the canvas calendar integration to work? 

Any tips will be really appreciated.

[jmaggie]

Hi Mirla,

What is the error you are getting, and at what point? I've had no issues with the Canvas Calendar and Conversations integration between Zoom and Canvas related to this.