My canvas assignments and announcements are not loading

[s3659146]

I have already started my university course and are like 6 weeks in. My assignments and announcements are not loading which is concerning as I am unable to submit an assignment due. Thank you.

[valentinesking · Accepted solution]

Howdy Matthew,

Thanks for letting us know. Sorry to hear about your difficulties. Canvas is fully operational. You may want to try these troubleshooting steps:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

Hope that helps!

Sky V.