Pages blank

[kbjeske]

When i click on a course, the content of the course is not available. The screen is blank. This was not the case before this has become a problem as of today.

[ericwerth · Accepted solution]

Hi  @kbjeske  and welcome to the Community.  There have been a number of reports of something similar.  According to Instructure Status all systems are now operational but that wasn't the case yesterday when some users received page errors.  Have you tried recently to see if the issue is still happening?  I have also heard of issues with the Internet Explorer as a web browser.  If you are use IE, I would suggest trying in Chrome or FireFox instead or maybe checking the class using a mobile device to see if that makes a difference.

If none of this works, you might consider contacting Canvas Support to see if they can provide some insight (see How do I get help with Canvas as a student? or How do I get help with Canvas as an instructor?).

Best wishes!

[billingsley_l]

I'm having a similar issue where one of my educators has created a page that contains some links to some files she's uploaded. The files are published and the page is published, but when learners open the page it's completely blank. Is this in line with some of the reports you've seen?