Respondus LockDown Browser - Canvas Stats?

[kburkes]

We use Respondus Lockdown Browser thru our Canvas system, and wondering if anyone has found a way to track which classes are using it in Canvas. Respondus is installed on Canvas as an LTI, but we don't see anything in the standard LTI report other than we have it installed.  Thanks.

[Steve_Watts]

Hi kburkes
We also have Lockdown Browser and we had a similar query. We were interested in finding out how many of our quizzes used it just so we could determine whether it's worth keeping our institutional licence. I couldn't find any reports that we could run so I logged a ticket with Instructure as sometimes there are reports that we don't have access to but they can run on their side. Unfortunately the Instructure engineer couldn't think of a way either, all he could suggest was that we could investigate using the Canvas Data tool and he directed me to this post: https://community.canvaslms.com/thread/15208-lti-statistics-tracking 
We haven't investigated it any further though. It might be worth reaching out to your CSM at Instructure to ask if Canvas Data is something you could get access to.

[kburkes · Accepted solution]

We have gotten the same answers from Respondus Inc and Canvas. Respondus said the only way to identify use of LDB in the Canvas Data would be:

"The only thing you would be able to find is how many exams have the string at the end of the exam titled “Requires Respondus LockDown Browser.” That will give you an idea of what exams are using it but not have many students are using it to take the exam."

[Chris_Hofer]

Hello there, kburkes...

I'm reviewing older questions in the Canvas Community, and I came across your question.  I thought that I would check in with you because I noticed there hasn't been any new activity in this topic since your reply to  @Steve_Watts  on March 1, 2019.  In reviewing this conversation, it looks like you may be able to get some information...but not complete information.  Do you think that either Steve's reply or your reply could be marked as "Correct"?  If so, please click the "Mark Correct" button next to his reply or your own.  But, if you are still looking for some additional help from Community members, please let us know by posting a comment below.  For the time being, I am going to mark your question as "Assumed Answered"...mainly because there hasn't been any new activity in this topic for over six months.  However, that won't prevent you or others from posting additional questions and/or comments below that are related to this topic.  I hope that's alright with you, Kate.  Looking forward to hearing back from you soon.

[kburkes]

It is probably correct, but not the answer we wanted! 

[Cressida]

In case anyone is stumbling upon this topic looking for solutions, I did find a way to back into this information.

One of the reports available in the admin Settings is the User Access Tokens report. Respondus Lockdown Browser generates an access token for faculty who use it, so generating this report and then filtering down to just Lockdown Browser should get you a list of faculty at your institution who are using the tool.