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Have never had an issue with Firefox running Canvas, but suddenly all Speedgrader annotation tools (top right on toolbar) are gone in Firefox but present in Edge. Have cleared Firefox cache, no change. Any ideas?
Solved! Go to Solution.
No, it is the latest release, so that was not the problem. Have spent a long time on this today and ran across an answer in all my Canvas support googling
that just fixed it.
So simple it is embarrassing. Firefox zoom was set at 110%. Shifting it to 100% brought back the tools. Whew. Thanks for speedy answer!
Hi @mary_eaton Thank You for your question.
I like the way you have considered so many options already.
One more that springs to mind could be that Firefox needs updating on your device?
This might help Update Firefox to the latest release | Firefox Help
Let us know how you get on.
No, it is the latest release, so that was not the problem. Have spent a long time on this today and ran across an answer in all my Canvas support googling
that just fixed it.
So simple it is embarrassing. Firefox zoom was set at 110%. Shifting it to 100% brought back the tools. Whew. Thanks for speedy answer!
A happy ending. thanks for the reply.
I will store that fix away in my brain for future use! Gold star for fixing it yourself!
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