Unable to see assignments
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08-28-2019
05:42 PM
I am not able to access assignments on my laptop. I click it and it's blank, but I can see it on my phone. Please advise.
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08-29-2019
02:20 PM
Howdy Jondra,
Thanks for letting us know. Canvas is fully operational. You may want to try these troubleshooting steps:
- Check your device compatibility: https://community.canvaslms.com/docs/DOC-10721-67952720328
- Check your browser compatibility: https://community.canvaslms.com/docs/DOC-12293-67952720329
Note that *Internet Explorer 11 is not a supported browser.* - Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support.
General instructions are in https://community.canvaslms.com/docs/DOC-10554-4212710328, but your school’s support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
Hope that helps!
Sky V.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.