Why won canvas work, It isn't loading and just shows a blank page for assignments and discussions
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05-18-2020
02:15 PM
It won't load for me to do my work
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05-19-2020
12:28 PM
Hi, @n01366688 ,
Thank you for submitting your question!
Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: What are the browser and computer requirements for Canvas? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
Hope this helps!
Best,
Danielle
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