im denied access to my courses (videos)

[Shayma]

hi im trying to access module 2 and im still denied access to the videos (the webinars). what should i do?

[kmeeusen · Accepted solution]

Hi @Shayma 

You might not realize, but you have asked your question in a global community of Canvas users such as yourself; and as such, we only have access to our own courses and accounts, and cannot troubleshoot this problem for you.

So....................

The first thing you should do is contact your teacher. How do I send a message to a user (in this case your teacher) in a course in the Inbox as a student?

Next, you may want to contact your school's Canvas admin/support department for assistance if your instructor is unable to help you.

Good luck,

Kelley