my students cannot view my course
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02-24-2020
12:24 AM
MY students is already enrolled to my course but he still cannot view the course on the dashboard.
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02-24-2020
03:24 AM
Hi @bryantm Thank You for your question.
This could be a couple of things. They will need to be communicated to your student.
Here are some ideas for you to try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Your course may be in All Courses. Go to 'Courses' in the global navigation menu, then scroll down to All Courses, then check the star next to the courses you want to see on your dashboard.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
- There may be some other reasons that you cannot access your courses in Canvas...some of which are outlined here: Why can't I access my Course as a student?
Sing out if you need a hand.
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