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Canvas Badges/Credentials Release Notes (2023-03-13)

Canvas Badges/Credentials Release Notes (2023-03-13)

In this Canvas Badges/Credentials release (13 March), in Account Settings, individual users can merge multiple existing accounts together on the same server.


New Features

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Account Settings

Self Service Account Merging

Beta Environment Availability

Not available in the beta environment

Production Environment Availability


Affects User Interface


Affected User Roles and Areas

All Users, Account Settings


Individual users can merge multiple existing accounts together on the same server in Account Settings.

Change Benefit

This feature provides independence to merge their own individual account.

Feature Workflow


Merge Account Email FieldMerge Account Email Field

Enter the email address you’d like to merge into the account.


Merge User ButtonMerge User Button

Click the Merge User button.

Verification CodeVerification Code

Enter the verification code [1] and click the Continue button [2].

Merge User ButtonMerge User Button

Click the Merge User button.

Issuer's DashboardIssuer's Dashboard

All merged issuers display in the destination account.

Additional Details

User content is merged to the destination account. Additionally, users can sign in with either account email and password. If a user holds a staff role on an issuer in both accounts, the destination account defaults to the highest permission level. Group enrollments and pathway subscriptions are not merged.


Release Notes Change Log

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2023-03-27 Published Release Notes

Change Log


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