Deleted Conversations

mmitchell
Community Contributor

Hey gang,

Does anyone know how long Canvas stores deleted conversations? When all parties have deleted them from their Inboxes?

I can run a View Notifications report in the Admin Tools area but it looks like it only goes back until about February 2016.

I haven't opened a ticket because I don't have a specific case to investigate. My director asked and I didn't have an answer.

Thanks, as always, for your helpful knowledge!

Mike