Messaging from the gradebook now includes more options as reasons and defaults to ¨Students who have submitted¨. If other teachers are like myself the most used category is ¨Students who have not yet submitted¨. The way it is currently set-up I have ...

My usual community forum presence is in the Canvas Developers group. I'm also planning on asking our CSM about this, but I'm curious to know from the general community why a simple audio playback interface is not available when inserting media that i...

I am trying to upload publisher's QTI question banks to my course. I go through the normal QTI import steps, select create new bank, name it - but nothing uploads.  I also tried uploading to an existing question bank - no questions seem to upload. Wh...

We use Sapphire for our SIS. This year we developed a Course Template and have it linked through the Admin account to populate for all new courses created. I would like to have the SIS Categories already synced in the template course when the new cou...

A nursing program needs to have 77% assigned into different exams to pass, and somehow discussion and assignment are only taken into consideration if students pass, is there a way to do it directly in Canvas gradebook and avoid having to export the g...

I am writing some course automation and auditing tools using the API.  I am able to call most of the endpoints without problem.  I need to place a JSON file in the course that will contain some versioning information that I need to read to perform th...

When I try to add a new user to my course, it asks for the email address, but there is no field provided for the name of the student. How do I locate the form to add a student with name and email address?

I teach several classes. Some courses have a dozen students, others (dissertation mentorees) may only have one or two. I would like to see progress (mystudents) for all of my students across all assigned courses, rather than having to open individual...

I have over 300 messages in my inbox. How do get rid of them other than one at a time?

I recently had my laptop break down and had to get a new one. When I log on to the UTM Canvas page it is saying that my Google Chrome browser does not meet the minimum requirements for Canvas. The laptop I got has updated all the updates that it can ...

Hi All,Customer keep copying the course for multiple times, but "Context.id.history" : ID of most recent copy not appearing first item in string.Does any one faced this issue ?  Thanks,Deepak C S 

I'm administering a team-taught course by faculty unfamiliar with Canvas.  The concern is that when grading their section faculty will inadvertently alter grades entered by other faculty.  Is there a way to limit grader access to only their assignmen...

I want to run an admin report for my school administrators that will tally up the number of assignments posted per teacher per course each week.  Currently, none of the default options are available to me, and the only answer I can find is to go to e...

We are in the process of purchasing SafeAssign for plagiarism detection and are interested in learning from other schools that have integrated it into Canvas. If your school has done this, could you share how you implemented the integration? Would yo...

When I click on a Google Slide presentation in Canvas it creates a copy of that slide presentation in my Drive. Has anyone experienced a similar issue and how can you prevent that from happening? 

Seeking help. The issue seems to be that the Canvas Syllabus page has something going on where it does not display a full webpage built within it. I also am not smart enough to figure out how to have my page display at say 95%, so that fully displays...

Please make text headers visible in Modules during "Next" button navigation. If you believed they were visible, they aren't. If you are a designer and you feel information is important enough to put in a text header, you probably believe your users c...

I have uploaded hundreds of SCORM files (Articulate Rise lessons) to my Canvas account. The load time and lag on this page is immense. I am hoping to be able to clear the cache of uploaded lessons, as some are out of date/duplicates. Is there a way t...

We recorded a session in BigBlueButton, and paused it, but didn't stop before ending and closing the conference. Is it possible to recover the recording?

Greetings, Most of our users are based outside of the US. We are trying to have people set up multi-factor authentication (some of whom are not very tech savvy and I fear the QR process will confuse and frustrate them.) However, I notice when I put i...

The redesign of the discussion page does not allow for a printable page of the instructions and rubric. The only thing that can be printed is what is viewable on-screen due to the embedded scroll bar added last term. IT was not able to help me out an...

Hello, I'm working with a faculty member who teaches several courses in a given semester. He would like to use the Canvas Calendar, specifically the Scheduler feature, for his office hour appointments. We are clear on how to set up the appointments a...

A student has been locked out of Canvas after too many failed login attempts (we are currently bypassing and are not using a single sign on system). As an admin, how can I reset the login attempts so she can try again?  Note: at the admin level, I re...

Hello,I am editing a question bank. I loaded material from a textbook, and now I'm changing a few things in the individual questions. This error happened when I tried to change a question's title. Canvas would not allow me to change the title, and th...