I received a pairing code from my student's teacher but when I signed up, I think she paired me with her account and made me a student instead of an observer for my student. I deleted her courses (I think) and now I don't have the option to use my st...

How do most instructors run an online course? This will be my first online course I'm running soon!

Whenever I create a rubric it adds "(1)" to the name despite not having a rubric with a similar name. What could be the cause of the problem and how do I fix that?? 

My teammate and I have been sharing content directly all year. Today when she shared a quiz she created with me and I imported it, I could not publish it. I tried to reimport it and tried again to no avail. I created an entirely new module and import...

Our University has many very large courses that use Scantron sheets for testing, including student comments. In Moodle, we were able to upload these into a comments field in the grade book. It appears from older discussions that workarounds exist. Ca...

I exported the course content, but when I try to import it into another course, after selecting the file and clicking the import button, it says 'pre-processing' in the 'Current Jobs' section. After 1 hour, it gives a 'timed out' error. I deleted the...

Hi, We are just starting using HMH IntoMath (Grades 6-8).  We are struggling to get assignments to sync.We got the "Are You Ready?" to sync but only have had a little success to get the "On Your Own" to sync.  One teacher did, one didn't but posted t...

Hello, I'm looking for a single field in the Gradebook that can be used to send an API call to a third party system (Salesforce I think) to trigger the student's course completion certificate.  My problem is, most of our courses have multiple assignm...

I am an instructor and I have used both Google Docs Cloud assignment and Google Assignments (LTI 1.3) and have this same problem with both types of external tools and I am frustrated and so are my students. Here is the problem: I create a Google Doc ...

Is it possible to compare statistics on exam questions in different semesters? For example, after making a curriculum change, can performance on the same question be tracked over time (in different semesters)?

I need help getting my Brisk extension to work in speed grader to leave student feedback.  Canvas supports Brisk in speed grader, however mine will not work.  Any suggestions??

When teachers are giving feedback in Speedgrader, html code is being inserted.  Has anyone else noticed?

I would like to upload PDF scanned copies of students' final exam as an assignment or quiz, so I can grade them on Canvas and have the PDF for record keeping purposes. Then, I want to hide the submission so students can see their grade but not the ac...

When looking at grades in a class and choosing to sort grades with the grade book "view options", no grades are being sorted after choosing an option.  Grades are only being listed in alphabetical order of the title of the assignment.  I am attemptin...

I used to be able to put my students in alphabetical order on the Learning Mastery Gradebook. I can on traditional but not LM. The individual columns can still be sorted by score but not the names...any ideas. Canvas is not answering when I send them...

Hello, We're about to undergo the transition from BB9 to Canvas, and I have a query about how a useful mechanism we (Learning Technologists) employ to distribute course content from one to many with live updating, can be replicated.I have looked at t...

I'd like to be able to show students a rubric for their papers at the start of the semester. However, the rubric appears at the bottom of the paper assignment page, and that page is not visible until its release date, which is later in the semester. ...

STUDENT TROUBLESHOOTING Most of the time, Students have a browser issue, are not logged in correctly, or have not linked their Google account to Canvas correctly. Step 1 - Verify that the Student’s Chrome Allows Third Party Cookies. If you’re not sur...

I am my school's Canvas admin.  I allowed my teachers this year to use the cross listing as a feature in order to save them time.  However, when I run the grade export at the account level, the CSV grade export which is generated from Canvas is showi...