Error on Badge
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07-24-2024
05:33 AM
I had a badge attached to a course in Canvas and all of a sudden I am getting this error. I reached out to our team and our Canvas CSM and they said to contact you.
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Tuesday
Hello @TCantrell72
Thanks for posting in the Community!
This error looks like it is related to the previous 'Badges' LTI tool, and should be able to be resolved by installing the Credentials LTI.
Here is a reference for that if needed: https://community.canvaslms.com/t5/Canvas-Badges-Credentials/How-do-I-install-the-Canvas-Credentials...
If you are having any further difficulty our support team would be glad to assist at support@badgr.com
Hope this helps!