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mrosoff
Community Member

API Timeout on Server Based Request

Hi there, first time posting, so let me know if I am following the guidelines for this board.

We are creating a web application using the Canvas API to showcase student data in a unique way. Our application works, but we have an edge case where when accessing a student with large quantities of data, our Canvas API request times out. We can ping the API traditionally, as in call the URL we generate for the student via a traditional get request in our browser. However, when using the python request package to do essentially the exact same task, Canvas returns a 408 error code.

Any ideas as to the solution to this problem would be appreciated, as we are a bit stumped. Thanks!

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