(Action Required) TLS protocol changes

Community Novice

We recently got an email from Canvas support, what steps should I take ?

This is a little confusing:

You can address this behavior in one of two ways:

  • Transition to TLS 1.2 by September 19.
  • Transition your API URL to a legacy endpoint for your institution— (e.g. institution-name.legacyapi.instructure.com instead of institution-name.instructure.com). Legacy endpoints will be supported until 17 July 2021, which will provide additional time to transition to TLS 1.2.

Please help and can I speak to a technical person from Canvas.

Thank you,

Kind regards,

Shredhar Raju