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Charly7834
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Add people

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Hello!

I'm using Canvas Free For Teachers, When I add a new student using his/her email, why do I receive numbers in the section name and numbers at the Login ID ?

I can't write the correct name, the number is generated automatically. Can someone help me?

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ColtonSwapp
Instructure
Instructure

Hello @Charly7834 

I understand that you are running into issues when adding people to your courses in your Canvas Free For Teacher course. 

Judging by the screenshot you provided, it looks like the the students Full name, sortable name, and login ID are listed with that large number. 

When you try to add them to your course it will recognize that this is what is being used for their login ID. 

The student can always manage the setting for their Full and sortable names, which might make it easier for locating them in your course. 

HERE is a guide on how they can manage that information. 

You can also try to add them to your course by using their default email address, if they have provided that information to you. HERE is a guide that goes over that information. 

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1 Reply
ColtonSwapp
Instructure
Instructure

Hello @Charly7834 

I understand that you are running into issues when adding people to your courses in your Canvas Free For Teacher course. 

Judging by the screenshot you provided, it looks like the the students Full name, sortable name, and login ID are listed with that large number. 

When you try to add them to your course it will recognize that this is what is being used for their login ID. 

The student can always manage the setting for their Full and sortable names, which might make it easier for locating them in your course. 

HERE is a guide on how they can manage that information. 

You can also try to add them to your course by using their default email address, if they have provided that information to you. HERE is a guide that goes over that information.