Articulate files not playing sound

Community Champion

Hello, community!

Nice new space we got here. Great view, lots of room  🙂

Anyway, I have a faculty member who has uploaded Articulate presenter files in his course. They have the HTML5 version as an option. When you try to view the file, the audio doesn't play. Our CSM has stated that it's the docview in Canvas that is preventing this, and other colleges have this same issue.  I've suggested using an external host for those files, but that doesn't seem feasible.  How is anyone else dealing with this issue?


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