One of my students used a Microsoft Word file for an assignment. When I open speedgrader it is 11 pages. The file she turned in is only 9. When I download her assignment I get 9 pages aswell but in speedgrader it is 11.
What happened and how do I fix it? It should only show 9 pages...
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This happens to me occasionally. I teach MS Office, Word, Excel, PowerPoint, so I deal with hundreds of documents.
I believe it is caused by how the preview is created in SpeedGrader. That is, it's reading the content of the document and created a preview. Sometimes it ends up looking different and some of the formatting is not correct, too.
I don't know of a way to fix it. Sometimes I simply have to download the files to view them the way the student designed them.