Assigning a new Account Role

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Community Novice

I created a new account role (Admin > Permissions > Account Roles) earlier this week.

Now I would like to assign this role to users, so I navigate to Admin > Settings > Admins, scroll to the bottom of the page and click the "+ Account Admins" button. Two fields appear. The first is labeled "Add More" and lists the Account Roles, but my new role isn't there.

What do I need to do in order for the new Account Role to appear in this list?

1 Solution

Hi Renee,

Yes, in the end, the process worked. We didn’t make any additional changes and eventually the role appeared in the list. It was not immediate though, not even close. I think several days passed before the role appeared in the list. I haven’t created another role, but I can do that, to see exactly how long it takes for the role to appear in the list.

Thank you for checking up on this.


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