Broken SMS Link

Jump to solution
apball
Community Member

Hello,

Recently, Canvas has begun sending broken links via SMS to users who still receive them from announcements or grade changes. When a SMS notification is sent out, the link they get is https://lcsc.instructure and is leaving off the .com part of the URL. Is there a way to change these settings in Admin now that the feature has been mostly deprecated?

Thanks,

Alex

1 Solution
rpsimon
Community Contributor

I looked at the Notifications section in the Admin settings and I don't see anything related to this.  It might be a good idea for you to report this to support by submitting a ticket to the Service Cloud.  The other option would be for you to reach out directly to your CSM.  Hope this helps.

View solution in original post

0 Likes