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JonNichols
New Member

CSM's not responding. How can I get in touch with my rep?

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Does anyone know how to directly identify your Canvas CSM? I have emailed hetechtouch@instructure.com multiple times and they do not respond. I have needed support for several weeks related to exporting outcome data from our system.

I am out of ideas at this point. Any help would be appreciated.

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KristinL
Community Team
Community Team

Hi @JonNichols - Your CSM Team should be reaching out to you soon. Please @mention me if that is not the case.

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KristinL
Community Team
Community Team

Hi @JonNichols - Your CSM Team should be reaching out to you soon. Please @mention me if that is not the case.