Can't download certain files?

Community Novice

For some reason there are some files that I can't properly download. When I press download in canvas, I end up getting an unopenable web file with the defined file type as "file". There are some files that download properly, however some don't work. One of my previous professors said that there were no issues with the other students, it was only me. I have two computers and the files don't properly download on either of them. This semester is going to be really rough if I can't figure it out.