[ARCHIVED] Canvas app submitting video instead of PDF

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zacdelane
Community Member

I am teaching a course this summer and was playing around with the Canvas app for students. When I use the Canvas app as a student, I use the Scanner feature to upload as a submission. However, it appears that, on my end as a teacher, the scanner has changed the document into a video, for some reason.

 

I am using Canvas Free for Teachers. Any solutions would be grateful!

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rseilham
Community Champion

@zacdelane,

This has been registered as a ticket so hopefully, it will be fixed in a future release of the app. Thanks again for reporting this issue! 

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rseilham
Community Champion

@zacdelane,

The latest version of the Canvas Student app doesn't show the Scan option when selecting Media Recording, so essentially it has been fixed for your use case. Best of luck! 

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