fairodriguez205
New Member

Canvas dashboard isn't working I have no access to viewing my courses unless its from my phone

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I am not able to view anything on canvas through my computer only on my phone. I have assignments I need to turn in and am unable to do them through canvas. I cannot type everything on my phone and it does not let me copy and paste so this is taking up a lot of my time. Please guide me on what I can do to access my courses on the dashboard.

-Faith

1 Solution
Stef_retired
Instructure Alumni
Instructure Alumni

Hi,  @fairodriguez205  Welcome to the Canvas Community! The most likely cause of this is an out-of-date/unsupported browser, so please check the browser you're using with the versions listed in Which browsers does Canvas support?‌—and if you discover that your browser is older than what's listed there, update it to a current version.

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Stef_retired
Instructure Alumni
Instructure Alumni

Hi,  @fairodriguez205  Welcome to the Canvas Community! The most likely cause of this is an out-of-date/unsupported browser, so please check the browser you're using with the versions listed in Which browsers does Canvas support?‌—and if you discover that your browser is older than what's listed there, update it to a current version.

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acolvin
Community Member

So you can't see you dashboard at all or there are no classes showing on your dashboard?

If you can see the dashboard, but can't see your classes, check in "all courses." They might be hiding in there. Click the star next to the course name and it'll pop up on your dashboard.

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I cannot see my courses on the dashboard page they keep blinking. I clicked where you said in all courses but I cannot reply at all to my discussions.

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 @fairodriguez205 , please refer to the answer in this thread about supported browsers; when a student can access courses through the app but sees a blinking dashboard on the web, it is nearly always due to an out-of-date browser.