[ARCHIVED] Canvas not loading fully or properly

[cizard107]

I have tried logging into Canvas on my Mac and iPad but the page fails to load correctly. The left side bar is missing buttons and the place for courses just flashes. How can I fix this? I am able to load the page fine on a PC.

[rmurchshafer]

There was an issue with Canvas earlier today which I believe corresponds to the time you posted this.  The issue reported long load times or page errors and I know in the past when small events like this have happened it can cause the symptoms you described.  Are things working fine for you now?

https://status.instructure.com/incidents/j8d8xb69qw1f

Rick

[cizard107]

Unfortunately not. The same is still happening.