[ARCHIVED] Comments made on iOS Canvas profesor app don't show in Canvas browser

NadiaA_
Community Member

Hello,

I have an issue.

Comments made on iOS Canvas profesor app don't show to either students and teachers from Canvas browser, unless you click on "Descargar comentarios de la entrega" (download submission comments), which will send you to a generated PDF with the comment. Nonetheless, the icon showing the number of comments appears in "0" zero. This way, students will hardly notice my feedback comments.

This is particularly hard for me, since I find grading much easier through the app, given the fact that I'm a full time mom.

Does someone know what is possibly happening? Or can help me?

Thank you from Mexico.

I tried to upload some pictures to show the issue,  but I couldn't.

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