Course announcement delayed, editing it sends notification in real time

[GS_538]

When editing a Canvas course DELAYED announcement, every Save of that announcement draft sent a notification to all course users. Created much confusion and chaos.

Why would that happen and how to avoid?

[Jeff_F]

Hello @GS_538 - would you please reply and confirm the buttons you click when editing an announcement that has an Available from date set in the future? For example:

1. Select Edit next to the announcement
2. Edit the content (title or within the text box) or perhaps the settings
3. Select Save
4. And how about in the 'Notify Users' dialog? Are any buttons selected here?

For reference: https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-edit-an-announcement-in-a-course/ta-p/1...

Best, Jeff

[GS_538]

Hello Jeff –

Yes, I follow these steps, and click on Save, and then click on “Save and Don’t Send”. And over 100 people in the course received notification that the workshop is tomorrow, March 12, creating a big mess.

In my 3-year experience with Canvas I never had this issue.

What do you think happened?

[Jeff_F · Accepted solution]

This is puzzling as I also select the 'Save and Don't Send' button and haven't seen that behavior.

May I suggest that you create a support request for this issue? Include the link to the course, the announcement link, the date it was edited, etc.