Dashboard not displaying correctly.
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10-07-2019
09:32 AM
I am having trouble viewing my classes and assignments and such. My dashboard screen is white and when I try accessing my files from classes it's also white.
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10-07-2019
09:44 AM
Welcome to the Canvas Community!!!
I would recommend changing browsers first to see if that helps.
Here are some troubleshooting steps:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support?
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
Robbie