[ARCHIVED] File SFTP failing saying private key passphase is not correct but nothing changed

michelle_adam
Community Member

File SFTP failing saying private key passphase is not correct but nothing changed.  We generate our files from Argos and ftp them to Instructure.  The argos server crashed and now we are getting the error above.  I waited 63 minutes and got disconnected from the help line and when I called back it was another 118 people in front of me.    I need help!

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