Grade not showing

[spatte37]

I've been using Canvas so years and never had this issue until this week. There are two assignments that I have to manually grade (discussion board) and a summary. I input the grades manually, but after touching Enter and going to the next student, the grade does not show up under Grades but shows a green shading (never seen this before). If I click on it, I can see the grade, but when I click out, it doesn't show. The grade is included in the totals, but I would like to see it also listed in the grade column with the others. Has anyone else had this issue? Thanks.

[Chris_Hofer]

Hi there, @spatte37 ...

Does what you describe look like the green shaded cell in the image displayed under the heading "Colors" in this Guide?

How do I use the icons and colors in the Gradebook... - Instructure Community (canvaslms.com)

If so, if you take a look at the section called "Submission Type Icons" (further up in the Guide), that is an icon to tell you a submission has been received but has not yet been graded.  Try going to the SpeedGrader for the assignment and the student in question where that green shaded cell is (and, I'm assuming, that icon).  Are you able to see the points the student earned for that assignment on the right side of your screen?  Are there any other details of the assignment that you might have overlooked...such as not releasing grades to your students until you've graded everyone for this assignment?  How about any other dates you may have added for the assignment?  Just trying to narrow down some possibilities for you.

Keep us posted here in the Community...thanks!

[spatte37 · Accepted solution]

This link was helpful. However, the link information says the green shading is because it was a resubmitted assignment or quiz. It was not. I was a discussion board post. To answer your questions:

1. Yes, in SpeedGrader, the points are there for the student.

2. Yes, I can see the points are included with the other points on the right side of the screen.

3. No, there are other details. Everyone else's grades are showing. I allow releasing grades when entered.

4. Dates are correct.

Chris, I appreciate all of the information  you have sent me. As I said, I've never seen this before. I guess I'm just going to not worry about it!! Thanks, Shawnna

[Chris_Hofer]

That's pretty strange, @spatte37 ...

You might want to reach out to Canvas Support to see if they can look at this more in-depth with you.  Since I'm unable to see exactly what your course looks like, I think contacting Support would be a good idea.  Please come back to this topic to provide an update once you have heard back from them.  Thanks!

How do I get help with Canvas as an instructor?