Gradebook Messaging

[jeremy_childs]

When I use the feature in gradebook to "Message Students Who Haven't Submitted Yet," often times a number of students receive the message even though they *did* in fact turn this in.  This leads to loads of emails from students freaking out that their work is lost.  Have others experienced this issue? Is there a better way to use this feature? 

[Stef_retired]

 @jeremy_childs ‌, this sounds unusual, and is definitely undesirable behavior. Is there a specific assignment type for which this is happening? Might the assignment in question be associated with an external tool? 

[jeremy_childs]

I think that there are two things it is associated with...

1. Using an external tool.

2. If a students gives me something outside of canvas altogether (like on paper or sending via email) and I manually enter a score in the canvas gradebook.

Jeremy Childs

Robert Frost Middle School

A 2013 National Blue Ribbon School

301-279-3949

jeremy_childs@mcpsmd.org

[Stef_retired · Accepted solution]

 @jeremy_childs , an external tool assignment submission could definitely be one of the factors at play here. For an in-Canvas assignment, "Message students who...have not submitted" will not send messages to students who have been assigned a grade for the activity, so it might be a good practice to enter grades for those students who have submitted on paper or by email, and for anyone whom you have identified as having submitted to the assignment via an external source, and then use "Message students who..." to send a reminder to those students who haven't yet completed the assignment. Does that make sense?